FAQs

Thanks for visiting our page!  Here our some FAQ's that might help you navigate our site better:

                 How are items shipped?  

We use USPS, and most items under one pound will be shipped First Class with tracking.  If your item is over that it will be shipped USPS Priority. Please visit our shipping policy page for more information.
When will my item(s) get to me?  Please wait at least 3-5 business days to get your package after it has left our warehouse. 

             How do I cancel an order?  

We aim to process orders same day. We do not allow the cancelations of orders. If you purchase the wrong size or color, please contact our customer service department via email: [email protected]. However, we can not promise that your error will be corrected during the shipment process. 

                  Do you give refunds?

No, unfortunately we do not. Items can we returned for store credit only. Please visit our return policy page for more details.
Can I call to order?  No, we do not offer call to order.

                 Do you hold Items?

No, unfortunately not. We have a high turnover of product so we cannot hold items. If you are unsure about purchasing because of the fit, or have questions, please send us an email. 

             How do I track my order?

Once your order has been shipped you will be email and/or text with your tracking information. Please allow 24-48 business hours for your shipment details to update with USPS.

             I received a damaged item.                                
                     What should I do?

In the event that you receive a damaged item, please send us an email ([email protected]) as soon as possible and provide a photo of the damaged item. If applicable, we will kindly provide a return shipping label so that you can send your item back.